November 2024

Purpose
To foster a learning environment that recognises, respects, and values the diverse cultural backgrounds of all learners, including Māori, Pasifika, and international learners.

Policy Statement
City First Aid Training Ltd, is committed to cultural competency and inclusivity, ensuring that all learners feel respected, valued, and supported. We strive to create a culturally safe learning environment that acknowledges and celebrates diversity, recognising the unique cultural identities and needs of each learner.

Scope
This policy applies to all CFA team members, contractors, and learners involved in CFA’s training programmes.

Cultural Competency and Inclusivity Guidelines

1. Promoting Cultural Awareness

   • All instructors and staff will undergo training to enhance their understanding of cultural differences, including Te Ao Māori, Pasifika, and other international perspectives.

   • Māori culture, tikanga (customs), and te reo (language) are respected and integrated into learning sessions where appropriate, honouring our commitment to the principles of Te Tiriti o Waitangi (the Treaty of Waitangi).

2. Supporting Diverse Cultural Needs

   • CFA recognises and supports specific cultural practices, including making accommodations for prayer times, dietary needs, or any other requests associated with a learner’s cultural background.

   • Learners are encouraged to share any cultural requirements or preferences with instructors to ensure their learning environment feels inclusive and welcoming.

3. Encouraging an Inclusive Learning Environment

   • Learning materials and activities are designed to be culturally sensitive, free from bias, and reflective of diverse perspectives.

   • Instructors foster open dialogue and encourage respectful sharing of diverse viewpoints, helping learners understand and appreciate each other’s backgrounds.

Response to Cultural Concerns

1. Reporting and Addressing Concerns

   • Learners are encouraged to share any cultural concerns or feedback with instructors or designated staff members in a confidential manner.

   • All reports will be reviewed promptly, and any necessary actions will be taken to address concerns, ensuring a supportive and respectful learning environment.

2. Continuous Improvement and Feedback

   • CFA actively seeks feedback from learners on cultural inclusivity to continuously improve our practices.

   • This policy is reviewed annually and updated based on learner feedback, emerging best practices, and relevant legislative or regulatory changes.

Commitment to Te Tiriti o Waitangi

• CFA is committed to the principles of Te Tiriti o Waitangi, promoting partnerships, active protection, and participation with Māori communities in our educational approach and company culture.