Confessions behind the whiteboard

I'm so far behind the whiteboard this week I'm sitting at my computer in the office. Today I'm Office Gail. One of the team that answers the emails, fields the phone calls, and apparently makes videos in between. So when I'm not Teaching Gail, I'm Office Gail or NZQA Gail. And the question that lands in our ears more than any other is: “Which course do I actually need?” So I made a video. Here it is. But if you'd rather read than watch, here’s the simple version. The short an

Every Wednesday I'm going to write something real from the classroom. No tips, no press releases - just honest stories from behind the whiteboard. This week, we're starting with why you should never be afraid to say the wrong thing in class. Spoiler: nobody says worse things than me. "Put your kids under your cars". That's what I said. Out loud. To a room full of adults who had paid money to be there in my first aid class. What I meant was: pop your child manikins under your